Your use of the Services provided by Intuit are subject to the General Terms of Service above and these Additional Terms and Conditions, both of which govern your use of the Services indicated below. These Additional Terms and Conditions below shall prevail over any conflict or inconsistency with the General Terms of Service above.
1. LICENSE AND RESTRICTIONS
License Grant - Paid Versions of the Services. You may access and use the Services, either on a fee-per-return basis or, if offered by Intuit, in a single purchase of multiple returns, depending on the specific version or edition of the Services that you paid to use, to prepare (i) a single personal tax return; (ii) personal tax returns for an individual and that individual's spouse (two (2) return fees apply); or (iii) up to a total of twenty (20) tax returns, respectively, depending on the number of returns purchased by you, as provided within your online user account.
License Grant - Free Version of the Services. You may access and use the specific free version or edition of the Services that is made available to you to prepare (i) a single, simple personal tax return, as described on the TurboTax Canada website. You understand and agree that Intuit does not provide access to certain tax forms or to technical support for free versions or editions of the Services. You understand that the free version or edition of the Services does not include all tax forms. You must choose a version or edition of the Services that includes all of the tax forms you need -- which may require you to upgrade to a different, paid version of the Services in order to complete and file your tax returns.
A simple personal tax return includes:
- Employment income
- Pension income
- Other employment income such as tips
- RRSP contributions
- Child care expenses
- COVID-19 benefits and re-payments
- Unemployment (EI) and social assistance
- Worker’s compensation
- Disability amount
- Worker’s benefit
- Amount for eligible/infirm dependents
- Tuition, scholarships, bursaries, grants, student loan interest
- Caregiver tax credit
- Disability transfer
- Home accessibility tax credit
- Tax on RESPs and RDSPs
- Tax installment payments
- Age amount
- RRIF Income (T4RIF)
- RRSP Calculator
- Climate Action Incentive payment
- Trillium Credit (ON)
- Manitoba Property Tax and Rent Credit
- Québec Solidarity Tax Credit
- ON Care
Additionally, you understand and agree that anyone with access to your user account can access all of the returns prepared with that account, including personal information contained within each return. You are responsible for the security of your account, and you agree not to share your username and password with anyone else. To ensure that use of the Services does not exceed the scope of permissible use, certain fields within your tax return file cannot be modified once completed. If this causes any concerns, please contact TurboTax Customer Service using the telephone numbers provided at www.turbotax.ca.
If you require additional functionality, features, assistance, professional services or forms for a specific return you may be required to purchase the right to access and use a different version of the Services. Your activation code will be valid until August 31, 2024 and can only be used for Tax Year 2023.
If you are a paid user, you may complete the preparation of your tax return and print or download your tax return file, which you can use to file your tax return electronically or via post.
You agree to review your tax return for any errors and to make any and all necessary corrections prior to filing your return electronically or via post. You further agree that you are solely responsible for the accuracy of the data you input into, or provide to, the Services.
Tax return information for the Services for Tax Year 2023 are not accessible after November 30, 2026
and shall not be supported beyond that date.
Restrictions on Use. You are not licensed or permitted under this Agreement to do any of the following: (i) attempt to access any of Intuit's systems, programs or data that are not made available for public use; (ii) prepare tax returns, schedules or worksheets on a professional or commercial basis (i.e., for a preparer’s or other fee); (iii) copy, reproduce, republish, upload, post, transmit, resell, distribute or re-distribute the material from the TurboTax site; (iv) decompile, disassemble or otherwise reverse engineer the Services except as otherwise permitted by applicable law; or (v) attempt any actions that would prevent the use of the Services by the public.
Payment for Services. If you become a paid user of Services other than TurboTax Live Full Service, you shall be charged the applicable fee in effect as of the day and time you complete your return and reach the payment screen prior to gaining access to the capability to print or file electronically. If you become a paid user of the TurboTax Live Full Service version of the Services, you shall be charged the applicable fees in effect when you first sign up for the Services, before our experts start work on your returns. Intuit may modify the applicable fees for each version of the Services and related offerings at any time without prior notice. The current fees charged by Intuit directly can be accessed on the TurboTax Canada website. Third party retail stores and third party websites are responsible for their own pricing, and their prices are subject to change at any time. Your payment to Intuit of all fees and any additional applicable charges and taxes, must be made by your valid credit card (or such other form of payment as may be acceptable to Intuit in its sole discretion) and, except as otherwise provided herein, all fees and charges are non-refundable.
Prices Subject to Change. Unless otherwise provided, prices are subject to change without notice. With the exception of TurboTax Live Full Service (for which prepayment is required), you should confirm that the pricing for your use of the Services has not changed, particularly if some time has passed between the date you start your tax return and the date you finish and are ready to file or print and pay for it. The price for your use of the Service is established at the time you pay for it. Your price will not change once you pay for your Service.
For users who have not yet paid for the Services, Intuit may increase prices at any time without notice. You understand it is your responsibility to check the published pricing on Intuit Canada TurboTax website(s) before completing payment.
Access to Specific Tax Forms is Limited. You understand that for Tax Year 2023, access to and use of specific tax forms, schedules and calculations is limited based on the version or edition of the Services you choose. You understand that you must choose a version or edition of the Services that includes all of the tax forms you need -- which may require you to upgrade to a different version of the Services in order to complete and file your tax returns.
Automated Use of Data in Your Tax Return File. You understand and agree, to assist you in the preparation of your tax return, the Services may include an automated process to help reduce the number of instances in which you have to input the same data. For example, once you provide your name and address, that information automatically may be inserted throughout the applicable tax return form(s).
Security and Data Storage. You may be required to designate a user ID and password which, when used together, will provide you with access to your tax return file. You are the only person authorized to use your user ID and password and are responsible for maintaining the confidentiality of your user ID. You shall not permit or allow other persons to have access to or use your user ID and password. You are responsible for the use of the Services under your user ID. If you lose or forget your user ID or password, you may not be able to access your tax return file via the Services, and any further use of the Services by you may require you to establish a new user account with a new user ID and password and re-enter your tax return information. If applicable, Services fees will be assessed on each new user account. Notwithstanding any contrary statement, Intuit may use your user ID if necessary to facilitate its ability to provide you with the Services. Intuit may offer you the option of providing authentication information and the ability to reset your password, if available.
You are responsible for protecting the information on your computer such as by installing anti-virus software, updating your software, password protecting your files and not permitting third party access to your computer or mobile device, where applicable.
Storage/Deletion of Your Tax Return File. Except to the extent required by applicable law or regulation, Intuit has no obligation to store or maintain any tax return files. However, in its sole discretion, Intuit may retain your tax return file for its records. Additionally, Intuit may retain and provide you with access to your 2023 tax return until November 30, 2026. Notwithstanding any statement to the contrary, you can delete your tax return file at any time by following the instructions provided by the Services. You acknowledge that once you delete your tax return file, you will no longer be able to use the Services to access any information that was contained in your deleted tax return file. Intuit will not restore any deleted tax return files.
Availability of Services. Intuit is not responsible for the late filing of your tax return due to any discontinuation of, or interruption in, the Services, and you acknowledge that you should file your tax return as early as possible to meet any filing deadlines. You acknowledge that the sole means to ensure that you have an up-to-date record of your tax return file is for you to print and/or download your tax return file upon becoming a paid user and after making any modifications thereto. Intuit will not be responsible or liable for your failure to do so.
2. ACCURATE CALCULATION WARRANTY
Intuit works to ensure the accuracy of the calculations on every form prepared using the Services. If you are a registered user using the most recent updated version available prior to filing your return and you pay a federal or provincial government penalty and/or interest solely because of a calculation error on a form prepared using the Services and not as a result of, among other things: your failure to enter all required information accurately or your misuse of the Services; your negligent, willful or fraudulent (a) omission of pertinent information, or (b) inclusion of inaccurate information on your tax return; your misclassification of information on your tax return; or your failure to file an amended tax return to avoid or reduce your penalty and/or interest after Intuit announced updates or corrections to the Services in time for you to file an amended tax return, then Intuit will pay you in the amount of the federal or provincial government penalty and/or interest paid by you to such federal or provincial government. If you believe such a calculation error occurred, and you have complied with the conditions in this paragraph, you must notify Intuit in writing -- no later than thirty (30) days after the date shown on the Notice of Assessment or Notice of Reassessment where the penalty and/or interest is calculated and/or assessed -- at: Intuit Canada, Attention: TurboTax Returns Dept., 8 Spadina Avenue - Suite 1900 - Toronto, On - M5V 0S8. Your written notice must also include a copy of your Notice of Assessment or Notice of Reassessment from the Taxing Authority. By filing such a claim, you agree to provide Intuit with your login credentials and authorization to access your TurboTax Tax Year 2023 return data, and you authorize Intuit to obtain and review any data files that may be in Intuit's possession or control, as well as any materials provided by you in order to evaluate and validate your claim. You are responsible for paying any additional tax liability you may owe and providing assistance and additional information as reasonably requested by Intuit to validate your claim.
3. SATISFACTION GUARANTEE
Unless you have selected to pre-pay for the Services, you may use the Services without charge up to the point you decide to print or file electronically your tax return. Printing or filing electronically your return reflects your satisfaction with the Services, at which time you will be required to pay or register for the Services, and are ineligible for a refund of any previous payments made for the Services.
4. INTUIT SERVICES AND THIRD PARTY SERVICES
4(a) Electronic Filing Services. If you would like to file your tax return electronically, the Services may provide you with an opportunity to file electronically via Netfile with the Canada Revenue Agency (“CRA”) or Revenu Québec (individually, a “tax authority” or together, the “taxing authorities”). If you select this option, Intuit will send you a confirmation of the submission to the taxing authorities after sending your tax return to the taxing authorities on your behalf. Intuit will store your tax file on our servers in accordance with our Privacy Policy. You are responsible for ensuring that your tax return is submitted to the proper taxing authority. Intuit does not guarantee that the taxing authority will accept your tax return. You are entirely responsible for verifying the status of your tax return to confirm that it has been received and accepted by the taxing authority and, if necessary, resubmitting it electronically or filing it manually.
4(b) Auto-Fill Import Services. The Services may include access to the optional “Auto-Fill my return” service where TurboTax may be able to import your Tax Year 2023 tax data from the CRA, on your behalf, to pre-fill parts of your Tax Year 2023 tax return (“Auto-Fill my return”). This is done through the Authorize A Representative Service in your CRA My Account. Through this service, you may specify a period of time where Intuit can continue to receive your updated CRA tax data into TurboTax, and you can discontinue the service and Intuit as your Authorized Representative at any time. When you authorize Intuit to obtain your data from the CRA as part of TurboTax Full Service (only), we will check on a regular basis through the time you’ve authorized and notify you by email if/when we have any new data eligible for import, at which time you can sign into TurboTax, view the data and decide if you want to import it into your tax return. With your consent, TurboTax will import the data in the applicable location of your tax return. You are responsible for verifying the accuracy of the information that is imported. The Auto-Fill my return service is not available with any free versions of TurboTax.
4(c) Other Import Services. The Services may include a feature that allows you to import certain tax-related information from participating payroll processors and financial or other institutions. If the Import Services are available to you, and you choose to use them, you are responsible for verifying the accuracy of the information that is imported. Intuit bears no responsibility for this information. Should you take advantage of the Import Services, your relationship concerning the Import Services is with the information providers, and Intuit disclaims all liability that might arise from your use of the Import Services.
4(d) Mobile Image Capture. The Services may also include optional functionality designed to automatically read your personal information (including but not limited to your name, address, SIN number, and other personal information along with all personal tax data) and tax data from a paper or digital copy of your tax documents (e.g., T4, T183, etc.) or other related documents (“Supporting Tax Documentation”) using either (a) the camera on your mobile device and a mobile application provided by Intuit; or (b) the ability to upload digital copies of your Supporting Tax Documentation to Intuit’s systems so that the Services scan and extract your personal information and tax data therefrom.This functionality is limited to those forms or items that the Software can successfully read and accuracy is not guaranteed. You are responsible to check all image-extracted data for accuracy. If the form or other item you photograph and submit or upload through the Software is not supported or not otherwise readable by the Software, you understand that you will need to manually enter your data. All personal information processed and retained by Intuit will be performed in accordance with our Global Privacy Policy and data retention practices. You further understand and agree that, in accordance with these policies, Intuit may store and use such images, personal information and personal tax data to improve the Services’ image capture and extraction capabilities in subsequent versions and editions of both the Services and the mobile applications, including through the use of machine learning and other technologies.
4(e) TurboTax Live Assist and Review Service. You understand that as part of the TurboTax Live Assist and Review Service (“Assist and Review”), a fee-based version of the Services, an Intuit tax expert will be available to answer questions as you prepare your return and to review your federal and provincial tax returns for accuracy and completeness based on the information you have entered into TurboTax. By using Assist and Review, you authorize Intuit to have access to your tax returns. While the tax expert may be able to view your tax returns and provide you with feedback, the tax expert will not be able to make any changes on your return. Any changes must be made by you at your sole discretion. The following tax-related topics are not included as part of Assist and Review even if your tax return relates to any of the following:
- Like kind exchanges
- Estates and trusts (T3 returns)
- Non-resident or expatriate returns
- Issues unrelated to the preparation of the tax return or unrelated to income taxes (i.e: sales, use, inheritance, etc.)
- Bankruptcy questions
- Tax or investment planning questions
- Audit or audit risk questions
- Business incorporation questions
- Multiple jurisdictions (Form T2203)
- Prior year tax returns
Internet access is required to use Assist and Review and service levels and availability will vary based on demand and capacity and are subject to change without notice. To ensure a good experience and appropriate levels of coverage for everyone using Assist and Review, the tax expert may terminate the communication at his/her sole discretion after a reasonable period of time (for example 30 minutes) or if it is otherwise determined that you are misusing or unnecessarily extending the duration of the communication. Intuit reserves the right to terminate Assist and Review at any time.
Pursuant to CRA guidance, be advised that any tax advice given to you, including anything provided to you in writing, is not intended to be used, and it cannot be used, by any person or entity for the purpose of avoiding penalties imposed under the Canadian Income Tax Act and Regulations.
Assist and Review is provided to you based on your tax returns and the information you provide to the tax expert. You understand and agree that the tax expert is not able to verify the information you provide, and that if you provide or enter incorrect or incomplete information, the information provided to you may not be accurate. You understand and agree that the tax expert will not sign your tax return. You have the sole responsibility for reviewing your tax return(s) and confirming their overall accuracy and completeness prior to filing.
You are responsible for the overall accuracy of the data in your final tax return.
Assist and Review does not include any legal or investment advice, tax, estate or investment planning, or other areas of advice.
Assist and Review Prices Subject to Change. Unless otherwise provided, prices are ultimately determined at time of print or file electronically and are subject to change without notice. You should confirm that the pricing for your use of the Services has not changed, particularly if some time has passed between the date you start your tax return and the date you finish and are ready to file or print and pay for it. The price for your use of the Service is established at the time you pay for it. Your price will not change once you pay for your Service.
4(f) TurboTax Live Full Service. TurboTax Live Full Service (“Full Service”), not available in Quebec, is available for use for the current tax year and up to the two preceding tax years only. Additional fees apply for each tax year return prepared under Full Service.
Tax Preparer Services. Through Full Service, an Intuit tax expert will, on a fee-per-return basis, prepare and file (i) a single personal tax return or (ii) personal tax returns for an individual and that individual's spouse (two (2) return fees apply). Some tax situations may not qualify or be eligible for Full Service. You may also be required to upgrade to a more-expensive version of the Services if the complexity of your tax situation is not covered by the version of the Services you initially chose. Intuit may refuse to prepare a given return at its sole discretion.
Communication through Full Service. Intuit may use a variety of methods (e.g., SMS (text), mobile push notifications, Internet, fax, email, chat or phone) to communicate with you in connection with Full Service. You may be required to provide various contact information, including but not limited to a mobile phone number and/or email address based on the means we choose to communicate with you. Standard message and data rates from your mobile provider may apply, and you agree that you are responsible for any mobile provider charges associated therewith.
Supporting Tax Documentation. You will be required to upload or otherwise provide the Intuit tax expert with access to all necessary Supporting Tax Documentation, and provide the same to Intuit in English or French (as required by CRA), requested through Full Service or requested by the Intuit tax expert. Some documents may require your signature prior to being sent to us and/or to being provided in hardcopy form. If your Intuit tax expert provides you with the option to mail your Supporting Tax Documentation, you are responsible for maintaining copies of all such documentation and paying for the mailing costs. You agree that Intuit is not responsible for any items lost or destroyed during mailing. Additionally, you are encouraged to maintain a copy of your final tax return and all Supporting Tax Documentation.
Your Intuit tax expert may require that you enable Auto-Fill my return by allowing Intuit to access, obtain and download your available tax forms and data directly from CRA. In such case, as set forth in Section 4(b) above, you may be required to complete the “Authorize A Representative Service” in your CRA My Account in order to authorize Intuit and/or your specific Intuit tax expert perform Auto-Fill my return.
Identity Verification. You understand and agree that Intuit may, at its sole discretion, validate your identity, and the identity and contact information you provide, using public and private identity verification services, before preparing and filing a tax return on your behalf.
Restrictions on Use. You are not licensed or permitted under this Agreement to do any of the following: (i) attempt to access any of Intuit's systems, programs, or data that are not made available for public use; (ii) prepare tax returns, schedules or worksheets on a professional or commercial basis (i.e., for a preparer's or other fee); (iii) copy, reproduce, republish, upload, post, transmit, resell, distribute, or re-distribute the material from the Intuit website; (iv) use Full Service for a tax return in Quebec. You understand and agree that Full Service shall be provided in the English language only unless Intuit decides in its sole discretion to provide Full Service in additional languages.
The following tax-related topics are not included as part of Full Service even if your tax return relates to any of the following:
- Like kind exchanges
- Estates and trusts (T3 returns)
- Non-resident or expatriate returns
- Issues unrelated to the preparation of the tax return or unrelated to income taxes (i.e: sales, use, inheritance, etc.)
- Bankruptcy questions
- Tax or investment planning questions
- Audit or audit risk questions
- Business incorporation questions
- Multiple jurisdictions (Form T2203)
- Prior year tax returns
Storage/Deletion of Your Tax Return File. You will be provided a PDF copy of your tax return. Except to the extent required by applicable law, Intuit has no obligation to store or maintain any tax return files or supporting documents beyond the period required by CRA, if any. Intuit may be required by law or otherwise to retain returns or certain other documents even if you choose not to complete your tax return through Full Service. Notwithstanding any statement to the contrary, you can delete your tax return file at any time in accordance with our privacy policies then in effect by notifying Intuit, after which it will no longer be available to you.
Availability of Full Service. Intuit is not responsible for the late filing of your tax return due to any discontinuation of, or interruption in, Full Service. You acknowledge that the sole means to ensure that you have an up-to-date record of your tax return file is for you to print and/or download a copy of your tax return file upon becoming a paid user and after making any modifications thereto. Intuit will not be responsible or liable for your failure to do so.
You Are Responsible for the Accuracy of Your Tax Return. All tax advice relating to the preparation of your tax return and the work necessary to prepare that return will be provided by the Intuit tax expert who will prepare and file your return as the tax preparer and have responsibility for the overall substantive accuracy of calculations in the return. However, you are responsible for providing accurate and truthful data and other information to the Intuit tax expert, and for reviewing and signing your tax return -- as well as for verifying its overall completeness and accuracy -- before your return is filed. You understand and agree that you alone are ultimately responsible for the accuracy, truthfulness and completeness of your tax return(s).
TurboTax Live Full Service Guarantee. The following guarantee shall apply only to returns filed using TurboTax Live Full Service for individuals.
If you are a registered user of TurboTax Live Full Service and you pay a CRA penalty and/or interest as levied in a first notice from such tax authority (and not as a result of a negotiated payment plan), and such penalty and/or interest is due solely to an error your TurboTax Live Full Service tax expert made while preparing your return, and not as a result of, among other things:
- your failure to provide all required information and do so accurately,
- your willful or fraudulent omission or inclusion of information for your tax return, or misrepresentation of your tax information,
- tax law changes made by government or tax authorities after your return was filed,
- failure to file your tax return on time or to take other action requested by the Expert, or
- failure to file an amended return to avoid or reduce an applicable penalty/interest after Intuit or the Intuit tax expert informed you of updates or corrections in time for you to file an amended return,
then Intuit will reimburse the amount actually paid by you to the tax authority in penalties and/or interest as levied against you in such first notice – but not any taxes owed, or amounts, penalties, or interest due, payable or paid by you as a result of a further/late notice or payment plan you may enter into (or have entered into) with such tax authority.
You are responsible for paying any additional tax liability you may owe and for providing any other information Intuit reasonably requests to validate your claim. A "registered user" is a user of TurboTax Live Full Service from whom Intuit has received the information necessary to permit an assigned TurboTax Live Full Service Expert to file a tax return prepared using the TurboTax Live Full Service version of the Services and who complies with the terms and conditions of this Agreement.
If you believe such an error occurred, you must notify Intuit no later than thirty (30) days from the date that appears on the Notice of Assessment or Notice of Reassessment.
To initiate a claim under this Guarantee, please contact Intuit using the instructions set forth on our website, as currently published at: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/return-product-license/submit-claim-turbotax-live-full-service-100/L04YOz5oJ_CA_en_CA. You will be required to provide all tax-related documents, and any other relevant documents or information we reasonably request, either electronically or by tracked mail (to ensure proof of delivery), to enable Intuit to validate and process your claim. To validate a claim Intuit may require, among other documents, a copy of your tax return (particularly if you did not electronically file), a copy of the notice from the tax authority and any other documents to support proof of income, credits or deductions. You are responsible for maintaining all information and documents that may be relevant to the accuracy of your tax return. In this regard, you are responsible for keeping Intuit apprised promptly of any change in your email address, mailing address and/or phone number so that you can be contacted and notified of Intuit’s decision on your claim.
This Guarantee cannot be combined with the Accurate Calculation Warranty or the TurboTax Satisfaction Guarantee above.
4(h) ReFILE Service. ReFILE allows you to make changes to your previously NetFiled tax return for tax years, 2021, 2022 and 2023. Fees may apply for any additional services Intuit must provide in order to enable your use of ReFILE. ReFILE is not available to users who print and mail their return and may not be available in all Provinces.
ReFILE is NOT available for users who:
- Are amending an election or want to make an election (for example, using Form T2057, Election on Disposition of Property by a Taxpayer to a Taxable Canadian Corporation);
- Are applying for child and family benefits;
- Are allocating a refund to other CRA accounts;
- Are applying for the disability tax credit;
- Have a reassessment in progress;
- Have a first return that has not been assessed (you can view the Express Notice of Assessment (NOA); view the regular NOA on Represent a Client or My Account for Individuals; or have a paper NOA on hand to validate that a return has been assessed);
- Are subject to provincial or territorial income tax in more than one jurisdiction; or
- First return was filed by the CRA as a 152(7) assessment.
You cannot use ReFILE to make changes to your personal information on your tax return; instead use My Account to make such changes. You may use ReFILE to make up to nine (9) adjustments per tax year; however, you can make additional requests on paper, using Form T1-ADJ, T1 Adjustment Request, by mailing them to the CRA.
4(i) Help and Support. Intuit may use a variety of methods (e.g., in-product, Internet, fax, email, chat and phone) to provide technical support and customer service in connection with your version of the Services. You may choose to allow an Intuit agent to remotely view (only) your computer via the Internet to provide help, where you may need to follow some instructions to enable such viewing. The terms and conditions governing the offering of this support, some of which require the payment of an additional fee, are subject to change as made available by Intuit from time to time. Consult the Intuit Support website (currently, http://support.intuit.ca) for the most up-to-date information relating to this support and any associated charges. Free editions and Basic editions of the Services do not include phone- or chat-based support.
5. CONSUMER INFORMATION AND FRAUD PROTECTION
We may use device-printing technology on your connected computer or mobile device to recognize the device to detect and prevent fraudulent activity. We may report and share information about your account and your connected device to credit bureaus, consumer reporting agencies, fraud prevention associations and card associations. Late payments, missed payments or other defaults on your account may be reflected in your credit report and consumer report. We may also share information with other companies, lawyers, credit bureaus, agents, government agencies and card associations in connection with issues related to fraud, credit or debt collection.
You may provide us with your telephone number, either as part of your customer record or registration or as part of other processes. You understand and agree that the Services may require multiple sources of information about you to confirm your identity and help ensure the security of your personal use of the Services, often referred to as "multi-factor authentication" ("MFA"). Part of the MFA identity authentication and verification process may involve Intuit sending text message(s) containing security code(s) to your telephone number. You agree to receive these text message(s) from Intuit containing security code(s) as part of the MFA process. In addition, you agree that Intuit may send automated text messages and pre-recorded voice messages to the telephone number you provide for certain limited purposes, including: verifying your identity, providing you with important critical notices regarding your use of the Services or fulfilling a request made by you through the Services.
In-Service and In-Mobile-App Marketing Messages. You understand and agree that Intuit may show or send you marketing messages, including in-Service and in-Mobile-App marketing-related push notifications during your use of the Service and during the tax preparation and filing process. You agree to view and/or receive these messages and notifications within the Services, including within the “Mobile App” as defined below.
6. TRADEMARKS/COPYRIGHTS
Intuit, the Intuit logo, ImpôtRapide, TurboImpôt, TurboTax and the TurboTax logo, among others, are registered trademarks and/or service marks of Intuit Inc. or Intuit Canada ULC in Canada and other countries.
Microsoft, Windows and Microsoft Internet Explorer are registered trademarks of Microsoft Corporation. Any other product names, trademarks, service marks or registered marks, symbols, trade names, company names and/or logos which appear within this product are the property of their respective owners. Such marks are protected by Canadian law on trademark and unfair competition and may also be registered in the Canadian Intellectual Property Office and/or in the U.S. Patent and Trademark Office.
7. MOBILE APPLICATION USAGE
7.1 Mobile access to the Services requires a compatible mobile browser and/or the download and installation of an authorized mobile app and may not be available for all mobile devices or telecommunication providers. You will need to check the Services website to ensure your mobile device and telecommunications provider are compatible with the Services. Intuit is not obligated to provide a compatible version of the Services (including but not limited to a compatible mobile app) for all mobile devices, operating systems, mobile browsers or telecommunication providers, all of which are subject to change by Intuit at any time without notice.
7.1(a) If you choose to access and use the Services through a mobile app provided by Intuit (“Mobile App”), solely as part of your authorized paid or free access to the Services, Intuit hereby grants you a limited, personal, non-exclusive, revocable, non-transferable license to download, install and use a single copy of the Mobile App on your own personal mobile device(s) solely for the purpose of making authorized access to the Services, where and if made available by Intuit. You agree that your access to and use of the Services via, through, by or within the Mobile App is governed by this Agreement. You further agree that your download, installation and use of the Mobile App is also governed by this Agreement, including but not limited to the disclaimer(s) of warranties, limitation(s) of liability and damages, dispute resolution and other terms of this Agreement.
7.1(b) You acknowledge and agree that the Mobile App is licensed, not sold. You agree not to use, nor permit any third party to use, the Mobile App in a manner that violates any applicable law, regulation or this Agreement. You agree you will not:
- Provide access to or give the Mobile App or any part of the Mobile App to any third party;
- Reproduce, duplicate, modify, copy, sell, trade, lease, rent or resell the Mobile App;
- Transfer your license to the Mobile App to any other party;
- Attempt unauthorized access to any Intuit systems that are not part of the Services;
- Permit any third party to benefit from the use or functionality of the Mobile App via a rental, lease, timesharing, service bureau, hosting service or other arrangement;
- Decompile, disassemble or reverse engineer the Mobile App; or
- Make the Mobile App available on any file-sharing or application hosting service.
7.19(c) If you downloaded the mobile app from the iTunes or Mac App Store, the following terms also apply to you:
- Acknowledgement: You acknowledge that this Agreement is between you and Intuit only, and not with Apple, and Intuit, not Apple, is solely responsible for the Software and the content thereof.
- Scope of License: The license granted to you for the Software is a limited, non-transferable license to use the Software on Mac products that you own or control and as permitted by the Usage Rules set forth in the terms of service applicable to the Mac App Store.
- Maintenance and Support: Intuit, and not Apple, is solely responsible for providing any maintenance and support services, for which additional fees may apply, with respect to the Services. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Software.
- Warranty: Intuit is solely responsible for any product warranties, whether expressed or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Software to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Software, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Intuit’s sole responsibility.
- Product Claims: Intuit, not Apple, is responsible for addressing any user or third party claims relating to the Software or the user’s possession and/or use of the Software, including, but not limited to: (i) product liability claims; (ii) any claim that the Software fail to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
- Intellectual Property Rights: You acknowledge that, in the event of any third party claim that the Software or your possession and use of the Software infringes that third party’s intellectual property rights, Intuit, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
- Legal Compliance: You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a terrorist-supporting country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
- Developer Contact Info: Direct any questions, complaints or claims to: Intuit Inc, 2632 Marine Way, Mountain View, CA 94043.
- Third Party Terms of Agreement: You must comply with any applicable third party terms of agreement when using the Software.
- Third Party Beneficiary: You acknowledge and agree that Apple and Apple’s subsidiaries are third party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of the Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce the Agreement against you as a third party beneficiary thereof.
Copyright © 2023 Intuit Canada ULC or one of its affiliates. All rights reserved.
November 2023 (Canada)
