Today we published Intuit’s annual Corporate Responsibility and Diversity, Equity, and Inclusion Report. This report captures so much of what makes me proud of Intuit that I wanted to take the opportunity to share it here.
For any team, big or small, finding ways to make a positive impact in the world is important. It’s how you build a culture and help your team feel part of something bigger than themselves. At Intuit, this shared passion for giving back is a foundational part of our company and has been a key driver in our continued growth.
On a personal note, I also want to share this report because I know firsthand the importance of inclusion. I came to this country from Iran as a child and was excluded because of what I looked like and where I was from. It was a painful experience and it took me many years to fully embrace who I was and feel comfortable in my own skin. That experience will always stay with me and it’s why I’ve made it a priority at Intuit to never stop working on ways to build a more inclusive culture, both inside our company and beyond. This work matters.
Here’s the letter I wrote for the report, and you can read the full report here.
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We’re living through a period of massive change. The pandemic accelerated many trends and propelled us into a new era of challenges. The people and communities we serve are experiencing economic volatility, societal inequality, and a growing climate crisis.
At Intuit, we embrace these challenges and view them as an opportunity to deliver on our mission to power prosperity around the world. That work starts with our global AI-driven expert platform, which helps consumers and small businesses solve their biggest financial problems. To truly deliver on our mission and live our values, we will always strive to leave the world a better place than how we found it, and to give everyone the opportunity to prosper.
Three years ago, we set Bold Goals to ensure we deliver on making a meaningful impact on our customers and communities. We declared that by 2025, we’ll double the household savings rate of our customers and we’ll improve the success rate of small businesses on our platform by 10% over the national average.
We also refreshed our True North Goals that align the company internally around what matters most. These goals are focused on employees, customers, communities, and shareholders. We added measurable goals related to our specific corporate responsibility efforts and our focus on diversity, equity, and inclusion (DEI). Our corporate responsibility strategy includes a focus on three areas: job creation to provide economic opportunities to underserved communities; job readiness to better prepare individuals for today’s jobs; and having a positive impact on climate, including setting new science-based net zero emission targets. For DEI, our goal is to increase diverse representation in our organization and to have equitable policies and practices.
I am proud that we have made progress across all of these goals. This report details the advancement toward these goals and how our commitment to communities is embedded in our culture. I firmly believe that the shared passion among our more than 17,000 employees is a key driver in helping Intuit continue to grow and thrive as a company, and make a more meaningful impact on society.
There are no easy answers, but we must face these challenges head on if we hope to create a better future. Our team will continue to discover new and better solutions that create shared value for Intuit, our customers, and the communities we serve.
We’ll never stop working to make a difference.